Shipping Policy
Effective as of: August 25, 2026
Thank you for shopping with Vintage Suede Jacket! We are committed to delivering your "Katch Me Women's Vintage Solid Color Collared Zipper Long Sleeve Jacket" in a timely and efficient manner. Please review our shipping policy below:
1. Shipping Rates
Standard shipping is free on orders of $50 or more, to both the United States and Canada. Orders under $50 are charged a flat $8.95 per order. Every order containing the jacket clears the $50 line, so shipping is free.
Both options are shown at checkout before you pay, and the free option is selected for you when your order qualifies.
2. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders shipped within the United States, estimated delivery time is typically 5-10 business days from the date of shipment. We primarily use reliable carriers such as USPS and UPS for domestic deliveries.
4. Shipping Destinations (United States and Canada)
We currently ship to the United States and Canada only. We are not able to accept orders for any other country; if you place one, we will cancel and refund it.
Canadian orders travel with the same carriers as domestic orders but take longer in transit, and may be held for customs clearance. Any import duties, taxes or customs handling fees charged by Canada are set by the destination country, are the responsibility of the buyer, and are not included in the item price or the shipping fee.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to deliver your order within the estimated timeframes, Vintage Suede Jacket is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing delays. We appreciate your patience and understanding in such circumstances.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our Customer Services Team at support@vintagesuedejacket.com within 7 days of the expected delivery date for lost packages, or immediately upon receipt for damaged items. We will assist you in filing a claim with the shipping carrier and work towards a satisfactory resolution.
9. Restricted Countries
We do not ship to countries that are subject to U.S. sanctions or trade restrictions. If your country is on a restricted list, your order will be canceled and refunded.
10. Contact Us
If you have any questions about your order's shipping or our shipping policy, please contact us:
- By email: support@vintagesuedejacket.com
- By visiting this page on our website: https://vintagesuedejacket.com/contact